Lead Barista
Job Summary
Swift Coffee is seeking an enterprising Lead Barista & Cafe Operations to run daily store operations and optimize specialty coffee workflows in Subang Jaya. The ideal candidate will combine coffee craftsmanship, roasting experimentation, and floor leadership to deliver high speed and consistency. Responsibilities also include training junior crew, managing inventory, and providing genuine hospitality to the neighborhood.
Responsibilities
- Manage daily store operations and inventory control
- Optimize tap delivery systems and brew workflows
- Evaluate green beans and develop roast curves
- Train and mentor junior crew members
- Deliver high-energy customer service
Required Skills
- Proficiency in extraction science and brew ratios
- Experience in coffee roasting or eager to learn
- Strong leadership and communication skills
- Minimum Diploma education
- English proficiency
Job Details
What You’ll Actually Drive
Run the Floor Like Clockwork: Take ownership of daily store operations—opening/closing excellence, lean inventory control, hygiene standards, and pacing shifts so rush hours run like a choreographed rhythm, never a panic drill.
Redefine Fast Specialty Coffee: Master and optimize our tap delivery systems and brew workflows. Help us figure out how to serve world-class cup profiles at a fraction of the traditional ticket time.
Roast & Experiment: Step behind the scenes into our roasting operations. You’ll cup, evaluate green beans, tweak roast curves to take profiles to new heights, and develop seasonal drink drops.
Lead by Lifting Others: You don’t babysit; you set the standard. Train, mentor, and upskill junior crew members so every shift runs with autonomous confidence, even when you aren't on the floor.
Host, Don’t Just Serve: Build real rapport with the SS17 neighborhood. High-energy, warm, and attentive without pretense.
Requirements
Proactive Operator: You don’t wait around to be handed a checklist. If prep is low, workflows are clunky, or stock is running thin, you’ve already spotted it and handled it before anyone asks.
Coffee Geek, Zero Pretense: You understand extraction science, brew ratios, and sensory profiles—but you care more about deliciousness, customer enjoyment, and service speed than dogma. Roasting experience is a huge plus, but an insatiable appetite to learn the roaster is mandatory.
Natural Leadership & Accountability: You hold yourself and your teammates to high standards with clear, calm communication and positive energy.
Grounded Practicality: You know a great cafe is built on both great coffee and spotless counters, tight cost control, and reliable gear maintenance.
Qualifications:
Minimum Education: A Diploma.
Proficiency in English is essential; additional languages are a plus.
Charismatic, high energy, clear communicator, team player.
Willingness to work weekends.
Benefits include EPF, SOCSO, 12 days annual leave.