E-commerce Executive
Job Summary
The E-commerce Executive will manage and grow online sales channels including marketplace operations and product listings. This role involves executing promotional campaigns, optimizing content for SEO, and driving revenue growth. You will also analyze sales performance and coordinate with internal teams to ensure efficient order fulfillment.
Responsibilities
- Manage marketplace product listings
- Plan and execute sales campaigns
- Optimize product SEO and visibility
- Monitor stock and pricing competitiveness
- Analyze sales performance and report insights
Required Skills
- Shopee and Lazada Seller Center
- SEO and Digital Marketing
- Microsoft Excel / Google Sheets
- Analytical and problem-solving skills
- Communication in English & Bahasa Malaysia
Job Details
Key Responsibilities
- Manage and update product listings across e-commerce platforms (e.g. Shopee, Lazada, company website)
- Monitor stock levels, pricing, and promotions to ensure competitiveness
- Plan and execute online campaigns, promotions, and seasonal sales (e.g. Mega Campaigns, Payday Sales)
- Optimize product content including titles, descriptions, keywords, and images for better visibility (SEO)
- Track and analyze sales performance, traffic, and conversion rates
- Coordinate with internal teams (marketing, warehouse, customer service) for smooth order fulfillment
- Handle customer inquiries, reviews, and feedback on marketplaces
- Work closely with digital marketing team on ads (Shopee Ads, Lazada Sponsored Ads, Meta Ads, Google Ads)
- Generate reports and provide insights to improve sales performance
Requirements
- MALAYSIAN ONLY.
- Diploma or Bachelor’s Degree in Marketing, Business, E-commerce, or related field
- 1–3 years of experience in e-commerce or marketplace management
- Hands-on experience with Shopee and Lazada Seller Center
- Basic knowledge of SEO, digital marketing, and analytics tools
- Proficient in Microsoft Excel / Google Sheets
- Strong analytical, organizational, and problem-solving skills
- Good communication skills in English & Bahasa Malaysia