Health Assistant
Job Summary
Looking for a friendly and responsible Health Assistant to join U.n.i Farmasi Bandar Saujana Putra with no prior experience needed as training is provided. Responsibilities include customer service, daily pharmacy operations, stock management, and working collaboratively with the team. Candidates should have a minimum SPM or equivalent qualification, a willingness to learn, and strong communication skills.
Responsibilities
- Assist customers and handle enquiries
- Manage daily pharmacy operations and cashiering
- Receive, check, and replenish stock inventory
- Maintain cleanliness and organization of the pharmacy
Required Skills
- Minimum SPM or equivalent
- Friendly and good communication skills
- Willingness to learn and take feedback
- Responsible and punctual
Job Details
What You'll Be Doing
- Customer Service: Welcome customers with a friendly attitude and assist them with their enquiries. Help customers find the products they need. Refer medication-related questions to the pharmacist when necessary.
- Daily Pharmacy Operations: Assist with cashiering and daily sales transactions. Arrange products neatly and replenish shelves when needed. Keep the pharmacy clean, organised, and welcoming.
- Stock Management: Help receive, check, arrange, and replenish stock. Monitor product expiry dates and report expired, damaged, or low-stock items. Follow the correct procedures for handling and organising products.
- Teamwork: Work together with teammates to keep daily operations running smoothly. Support colleagues during busy periods. Communicate respectfully and contribute to a positive working environment.
- Learning & Improvement: Learn about health products, customer service, and pharmacy operations. Follow instructions, ask questions when unsure, and apply what you've learned. Take initiative to learn new tasks and improve your skills.
- Responsibility & Accountability: Complete assigned tasks carefully and on time. Follow company procedures and safety requirements. Be honest when mistakes happen, learn from them, and help find solutions. Take ownership of your responsibilities instead of waiting to be reminded about everything.
What We're Looking For
- Minimum SPM or equivalent qualification.
- Fresh graduates and school leavers are welcome.
- No pharmacy experience required — training will be provided.
- Friendly, willing to learn, and comfortable communicating with people.
- Punctual, responsible, and reliable.
- Open to feedback and willing to improve.
- Able to work as part of a team and support others when needed.
- Willing to learn through challenges instead of giving up too quickly.
- Willing to work according to the agreed roster, including weekends and public holidays when scheduled.
What You Can Gain
- Hands-on experience in a community pharmacy.
- Guidance and opportunities to learn new skills.
- Experience in customer service, retail operations, and teamwork.
- Opportunities to build confidence and become more independent.
- Opportunities for greater responsibilities as your skills and performance develop.