Customer Service Admin
Job Summary
Respond to customer inquiries and assist with sales and operations support tasks including quotations, invoicing, and data entry. Maintain accurate office filing systems and records while ensuring effective communication. Candidates should possess a relevant diploma or degree along with essential computer skills.
Responsibilities
- Respond to customer inquiry emails
- Prepare quotations, tenders, and invoices
- Enter data into the Autocount system
- Organize and upkeep office filing systems
Required Skills
- Diploma or degree in any discipline
- Proficient in English communication
- Microsoft Office proficiency
- Autocount system familiarity (advantage)
Job Details
Respond to customer inquiry emails courteously and efficiently. Participate in the preparation of quotations and tenders, requiring strong attention to detail, proficiency in MS Excel/Word, and effective communication skills. Assist with administrative tasks related to Sales and Operations Support, including quotation preparation and invoicing. Enter data into the Autocount system (experience with Autocount is a plus but not mandatory). Organize and upkeep office filing systems and records accurately.
Requirements:
- Minimum requirement: Diploma or degree in any discipline.
- Proficient in clear and effective English communication.
- Essential computer skills and knowledge, particularly in Microsoft Office.
- Familiarity with Autocount Accounting System is an advantage, but not mandatory.
- Preferred: 1 year of experience in administrative roles or customer service. We welcome fresh graduates who are eager to learn and grow.