Cold Call Outreach Intern
Job Summary
Dotomat is seeking a motivated Cold Call Outreach Intern to join its Sales & Business Development team remotely on a 3-6 month internship. The intern will make outbound calls to prospective businesses, introduce products and services, and qualify leads to support B2B sales. The role requires strong communication skills in English and Bahasa Malaysia, with a commitment of 25 hours per week.
Responsibilities
- Make outbound cold calls to prospective businesses
- Introduce products and services and qualify leads
- Schedule demos and meetings for the sales team
- Record call outcomes and lead status in CRM
Required Skills
- Fluent in English and Bahasa Malaysia
- Excellent verbal communication skills
- Comfortable with high volume calls and rejection
- Basic computer skills and reliable remote setup
Job Details
Responsibilities:
- Make outbound cold calls to prospective businesses in the Malaysian market using provided lead lists
- Introduce DOTOMAT’s products and services clearly and professionally
- Identify decision-makers, understand their needs and qualify leads
- Schedule demos and meetings for the sales team
- Follow up with interested prospects via phone, email or WhatsApp
- Record call outcomes, notes and lead status accurately in the CRM or tracking sheet
- Handle objections politely and escalate promising leads
- Meet weekly targets for calls made, leads qualified and meetings booked
- Share regular feedback and market insights with the team
Qualifications / Requirements:
- Malaysian citizen or resident, currently based in Malaysia
- Currently enrolled in or recently graduated from a diploma or degree programme (Business, Marketing, Communications or any related field preferred)
- Fluent in English and Bahasa Malaysia; Mandarin or other local languages are a plus
- Excellent verbal communication with a clear, confident and friendly phone manner
- Comfortable making a high volume of calls and handling rejection positively
- Reliable laptop or PC, stable internet connection and a quiet workspace
- Basic computer skills (Google Sheets or Excel, email, online meeting tools)
- Self-disciplined, able to work independently in a remote setup
- Available for the full internship duration and the agreed working hours (25 hours per week, aligned to MYT)
Nice to Have:
- Previous experience in sales, telemarketing, customer service or call centres
- Familiarity with CRM tools
- Interest in technology, SaaS or chatbot and AI solutions