Senior Marketing Strategist
Job Summary
A22A Sdn Bhd is seeking a Senior Performance Marketing Strategist to manage community engagement, webinar execution, and 360° marketing campaigns. The role involves driving lead generation, content marketing, and market research in the AI education sector. Candidates should have digital marketing experience and familiarity with AI productivity tools.
Responsibilities
- Manage and grow community groups and engagement
- Plan and execute webinars and events
- Execute 360° marketing campaigns across multiple channels
- Create content, copywriting, and video scripts
- Conduct market research and lead generation
- Track marketing performance and prepare reports
Required Skills
- Diploma/Degree in Marketing or related field
- 1–3 years of digital marketing or community experience
- Strong English communication skills
- Familiarity with digital ads and CRM systems
- Proficiency in AI tools (ChatGPT, Claude)
- Strong organizational and project management skills
Job Details
Work Arrangement
This is a hybrid role. 4 day per week in office and 1 day work-from home (Friday). The company's office is in Mid Valley
1. Community Management & Engagement
- Manage and grow A22A's WhatsApp and other community groups.
- Plan and execute community engagement activities to keep members active.
- Work closely with the R&D and Content teams to share valuable AI insights, industry updates, and educational content.
- Develop strategies to increase community membership, engagement, and retention.
- Convert community engagement into webinar attendance, training enquiries, and potential business opportunities.
2. Webinar & Event Management
- Plan, coordinate, and execute online webinars, physical workshops, and community events.
- Manage the end-to-end webinar process, including registration, reminders, attendance tracking, and post-event follow-ups.
- Develop strategies to improve webinar registration-to-attendance conversion rates.
- Coordinate with speakers, trainers, and internal teams to ensure smooth event execution.
- Analyse webinar and event performance to identify opportunities for improvement.
3. Marketing Campaign Execution
- Support the planning and execution of 360° marketing campaigns across Meta, Google, TikTok, LinkedIn, email, and WhatsApp.
- Assist in paid advertising activities, including campaign coordination, creative briefs, audience research, and performance monitoring.
- Work closely with the Content and Design teams to ensure marketing materials are delivered on time.
- Support product launches, course promotions, and lead generation campaigns.
- Ensure consistent brand messaging across all marketing channels.
4. Content Marketing & Copywriting
- Develop creative marketing angles, campaign concepts, and promotional messaging.
- Write engaging video scripts for Reels, TikTok, advertisements, and other short-form content.
- Prepare marketing copy for social media, webinars, email campaigns, and community announcements.
- Collaborate with the Content team to turn AI trends and technical knowledge into engaging marketing content.
- Research competitor content and identify new content opportunities.
5. Market Research & Marketing Strategy
- Conduct market research on AI industry trends, competitor activities, and customer needs.
- Identify potential target audiences, new market opportunities, and marketing channels.
- Gather feedback from customers, webinar participants, and community members to improve marketing effectiveness.
- Propose new marketing ideas, partnerships, and growth opportunities.
6. Lead Generation & CRM Support
- Support lead generation and lead nurturing activities across different marketing channels.
- Manage and segment marketing leads within the company's CRM system.
- Coordinate with the Sales team to ensure marketing leads are properly tracked and followed up.
- Execute remarketing and re-engagement campaigns targeting existing leads and community members.
- Improve the conversion journey from marketing engagement to qualified enquiries.
7. Marketing Performance & Reporting
- Track key marketing metrics, including leads generated, campaign performance, webinar attendance, and community growth.
- Prepare weekly and monthly marketing performance reports.
- Analyse campaign results and recommend improvements.
- Monitor marketing expenses and support budget tracking.
- Ensure marketing activities contribute to measurable business objectives.
Job Requirements
- Diploma or Bachelor's Degree in Marketing, Business, Communications, or a related field.
- 1–3 years of experience in digital marketing, community management, event marketing, or a related role. Fresh graduates with relevant experience are welcome.
- Good understanding of social media platforms and digital marketing fundamentals.
- Strong written and verbal communication skills in English. Mandarin and Bahasa Malaysia are added advantages.
- Basic knowledge of Meta Ads, Google Ads, CRM systems, or email marketing tools is an advantage.
- Strong organisational skills with the ability to manage multiple projects and deadlines.
- Comfortable using AI tools such as ChatGPT, Claude, or other AI-powered productivity platforms.
- Proactive, resourceful, detail-oriented, and willing to learn.
- Interest in AI, technology, and digital marketing trends.