Digitalization Intern
Job Summary
Verdant Solar is looking for a Digitalization Intern for the November intake with a minimum 3-month commitment. The role involves taking ownership of internal digital systems, uncovering operational bottlenecks, and building high-speed business processes using modern software tools. Successful interns will have the opportunity to advance to full-time positions based on their performance.
Responsibilities
- Conduct end-to-end process discovery and map workflows
- Build low-code solutions and workflow automations
- Execute user acceptance testing and monitor system performance
- Manage internal support tickets and operational dashboards
Required Skills
- Currently pursuing Bachelor's in Computer Science, Information System or equivalent
- Strong analytical and problem-solving skills
- Proactive and growth-oriented mindset
- Ability to work independently with minimal supervision
Job Details
Product & Workflow Discovery: Conduct end-to-end process discovery across internal teams to map workflows, pinpoint operational bottlenecks, and gather technical requirements for digital solutions. Maintain process documentation, runbooks, and system architecture diagrams as solutions evolve.
Requirements & Systems Design: Translate business needs into user stories, technical specs, and system flowcharts to guide internal software integration and workflow optimization.
No/Low-Code Architecture & Workflow Automation: Build, test, and deploy automated solutions combining low-code platforms with custom scripts, API integrations, and webhooks to eliminate manual processes and speed up operations.
Quality Assurance & Testing: Execute user acceptance testing (UAT) for new automations and integrations, document test cases, verify edge-case handling, and monitor post-deployment error rates to ensure production stability.
System Operations & Backlog Management: Triage, investigate, and prioritize internal support tickets, bugs, and feature requests while ensuring projects meet delivery timelines and SLAs.
Impact Tracking & Analytics: Analyze and monitor operational dashboards tracking system adoption, process efficiency (hours saved, error reduction, SLA compliance), and automation health. Produce weekly reports, proactively flag regressions, and present data-driven recommendations in team huddles.
Requirements:
- Open for November Intake with a minimum commitment of 3 months or longer.
- Bachelor’s Degree pursuing Computer Science, Information System or any equivalent study.
- Strong analytical and problem-solving skills; able to identify root causes, plan actionable steps, and handle ambiguity with structured reasoning.
- Curious and proactive in spotting process gaps and proposing practical, structured solutions.
- Growth-oriented, takes initiative, and works independently with minimal supervision.
Benefits:
- Lucrative monthly allowance.
- Annual leaves, medical leaves, birthday leave and many more.
- Opportunity to advance as a full-timer upon proven capabilities.