Data Center Technician

Responsibilities: - Perform hardware support and maintenance — installations, moves, adds, and changes (IMAC). - Handle IT equipment decommissioning, including servers, storage, and networking devices. - Conduct media management — secure HDD/SSD destruction and disposal. - Manage structured cabling tasks, including connecting and disconnecting patch cables. - Perform hardware break-fix support — replace or reseat HDDs, memory, mainboards, SFP modules, and related components. - Conduct regular physical and visual inspections of equipment and facility conditions. - Provide on-site support during scheduled maintenance and change activities. - Troubleshoot IT and network hardware issues in collaboration with technical teams. - Maintain and track inventory of RMA parts, cold spares, and tools. - Coordinate and supervise vendor activities, including access control and site escorting. - Support POP site operations and provide on-call standby assistance as needed. - Prepare accurate and timely reports on operational activities, incidents, and improvements. - Adhere to all safety, security, and operational compliance standards. - Perform other related duties as assigned to ensure smooth data center operations. Requirements: - Minimum 1 year of experience in data center operations, infrastructure support, or related technical environment. - Good understanding of structured cabling systems, patching standards, and hardware installations. - Hands-on experience in IT hardware support, troubleshooting, and component replacement. - Strong sense of urgency and ability to respond effectively to incidents. - Familiar with incident and change management processes. - Experience in large-scale or critical environments is an advantage. - Fresh graduates with relevant technical knowledge are encouraged to apply. - Excellent teamwork, communication, and documentation skills. - Willingness to work rotational shifts (24/7 support) and provide after-hours or on-call support. - Added Advantage: Knowledge in rack, space, power, and cooling capacity management. - Understanding of data center environmental systems (UPS, CRAC, PDUs). - Familiar with DCIM or ticketing systems. - Professional certifications such as CDCP, ITIL, Server+, Linux+, Network+, A+, or CCNA are preferred.