Admin

Responsibilities Office & Records Management - Maintain physical and digital filing systems so documents and PO are easy to find. - Prepare, scan and archive delivery notes, purchase orders and receipts daily. - Update customer and supplier contact records to keep information current. Operational Support & Coordination - Coordinate incoming and outgoing shipments with couriers to ensure timely delivery. - Answer phone and email enquiries, triage requests and pass detailed notes to the right team. - Schedule appointments and assist colleagues with travel or meeting arrangements. - Assist with simple customer follow ups to confirm orders and delivery status. Requirements Qualifications & Experience - Minimum 2 years of relevant admin or clerical experience in an office or trading environment. - Certificate or diploma in business, administration or related field is preferred but not required. - Comfortable working in a small team within an SME and managing multiple day-to-day tasks. Hard Skills & Knowledge - Proficient typing skills with accurate data entry and basic document formatting abilities. - Good working knowledge of Microsoft Office, especially Excel for simple spreadsheets and reporting. - Familiarity with basic inventory tracking or POS systems, or a quick ability to learn them. - Basic understanding of invoices, receipts and simple bookkeeping concepts. Soft Skills & Qualities - Strong attention to detail and neat record keeping to reduce processing errors. - Clear verbal and written communication in English, and the ability to handle supplier and customer enquiries politely. - Reliable time management, able to prioritise tasks and meet routine deadlines. - Team player attitude, willing to take on hands-on tasks and support colleagues when needed.