Administration Billing Supervisor
Job Summary
MyPhysio is establishing a central administration and billing team for its physiotherapy centres. The Administration and Billing Supervisor is responsible for maintaining accurate patient and billing records, processing insurance and TPA claims, and supervising a small team of administrators and billing staff. The role requires experience in healthcare administration and billing, along with strong data accuracy and leadership skills.
Responsibilities
- Maintain accurate patient and billing records
- Process and follow up on insurance and TPA claims
- Supervise and guide administration and billing staff
Required Skills
- 2+ years in healthcare admin and billing
- Knowledge of health insurance and TPA claims
- Data entry accuracy and organization
- Team leadership capabilities
Job Details
Key Responsibilities:
Enter and check patient registration, treatment and billing records, so that every visit is complete and can be billed.
Prepare, check and submit claims to insurers, TPAs and corporate panels, including any authorisation needed, and follow them up to payment.
Track outstanding, rejected and short-paid claims, and correct and resubmit them on time.
Supervise centre administrators and billing staff: allocate daily work, check their accuracy, and guide them on claims procedures.
Keep the claims register up to date and prepare a weekly status summary for management.
Handle billing queries from patients, insurers, TPAs and corporate clients.
Requirements:
At least two (2) years' experience in healthcare administration and billing, or in health insurance or TPA claims.
Working knowledge of health insurance and TPA claims, authorisations and payment follow-up.
Accurate and organised with data entry, records and spreadsheets.
Able to lead, guide and check the work of a small team.
Previous supervisory experience is an advantage.
Profile in mind: An experienced claims or billing executive who is strong on the detail and ready to supervise others. A previous supervisor title is not required.