Director and General Manager
Job Summary
Introduce health supplements and provide tailored product recommendations based on customer needs. Handle customer inquiries, orders, payments, and after-sales service while meeting sales targets. Maintain customer relationships and follow up regularly to encourage repeat purchases.
Responsibilities
- Introduce health supplements and provide tailored recommendations
- Handle customer inquiries, orders, payments, and after-sales service
- Maintain customer relationships and follow up on repeat purchases
- Meet individual and team sales targets
Required Skills
- Experience in sales, health supplements, beauty, pharmacy, or customer service
- Strong communication skills and service-oriented mindset
- Proficiency in Chinese, English, or Malay
- Willingness to learn product details and nutritional knowledge
Job Details
Introduce the company's health supplements to customers, covering product features, usage instructions, and precautions; Provide tailored product recommendations based on customers' age, lifestyle, and specific needs; Follow up with customers via phone, WhatsApp, social media, or in-store interactions; Handle customer inquiries, orders, payments, and after-sales service; Maintain customer relationships and follow up regularly on repeat purchases; Meet individual and team sales targets; Requirements Experience in sales, health supplements, beauty, pharmacy, nutritional products, or customer service is preferred; Possess strong communication skills and a service-oriented mindset; Proficiency in Chinese, English, or Malay is an advantage; Willingness to learn product details and basic nutritional knowledge; Responsible, proactive, and capable of effective customer follow-up; Recent graduates are welcome to apply; company training is provided.