Hardware Technician

Job Descriptions Event & Project Hardware Setup - Assist in the setup, testing, operation, and breakdown of hardware and technical equipment for events and projects. - Prepare and check AV equipment, displays, computers, sensors, interactive devices, cables, and other event-related hardware before deployment. - Conduct pre-event testing and equipment checks to ensure all hardware is functioning properly and meets project requirements. - Provide on-site technical support during events and projects, including troubleshooting and resolving basic hardware issues. - Assist with equipment installation, cabling, configuration, and testing at event venues and project sites. - Work closely with the project, creative, and technical teams to ensure hardware is properly integrated into the overall project setup. Internal Hardware Maintenance - Perform routine maintenance, testing, and basic troubleshooting of company hardware, including AV systems, computers, monitors, networking equipment, interactive devices, and other technical equipment. - Assist with diagnosing hardware faults and coordinating repairs or replacements when required. - Maintain proper records of company hardware, equipment condition, and maintenance activities. - Assist in managing the hardware inventory, including equipment check-in/check-out, stock records, and replenishment of commonly used items. - Ensure hardware and technical equipment are properly stored, labelled, handled, and maintained. Client Site Maintenance & Support - Assist with scheduled maintenance visits to client sites to inspect and ensure hardware and equipment are functioning properly. - Perform basic troubleshooting and resolve technical issues on-site where possible. - Communicate professionally with clients and provide updates on technical issues and maintenance progress. - Escalate complex technical issues to the relevant senior or technical team when required. - Record maintenance activities, issues identified, solutions implemented, and follow-up actions. General Technical Duties - Assist in the preparation and testing of hardware for upcoming projects and events. - Support the technical team in equipment installation, configuration, testing, and troubleshooting. - Assist in identifying opportunities to improve equipment performance, reliability, and setup processes. - Keep up to date with relevant AV, IT, interactive technology, and event hardware. - Follow proper safety procedures when handling, installing, transporting, and operating technical equipment. - Ensure equipment is handled carefully and returned in good working condition after use. - Perform other technical and ad-hoc duties assigned by the supervisor or management. Job Requirements - 1–3 years of working experience in hardware setup, maintenance, technical support, AV, IT, event technology, or a related field. - Diploma or Certificate in IT, Electronics, Electrical Engineering, Multimedia, AV Technology, Computer Engineering, or a related discipline will be an advantage. - Basic to good technical knowledge of AV equipment, IT hardware, displays, computers, cables, networking equipment, and event-related technology. - Basic troubleshooting skills with the ability to identify and resolve common hardware and technical issues. - Hands-on and practical approach to technical work. - Good problem-solving skills with strong attention to detail. - Able to work independently as well as collaboratively with project, creative, and technical teams. - Good communication and interpersonal skills, with the ability to communicate technical matters clearly to clients and non-technical team members. - Good organisational skills and the ability to manage multiple tasks and equipment at the same time. - Willing to travel to event venues and client sites when required. - Willing to work evenings, weekends, or public holidays when required for events or project deployments. - Possession of a valid driving licence is an advantage.