Retail Assistant
Job Summary
HYGR SDN BHD is hiring a Retail Assistant for a 6-month renewable contract position based at TRX/Central Market. The role involves greeting customers, managing sales transactions via POS, handling cash, and maintaining product displays. Candidates should have a minimum SPM qualification, a customer-oriented personality, and proficiency in both Bahasa Malaysia and English.
Responsibilities
- Greet and assist customers with product information and recommendations
- Process purchases via POS system and handle cash reconciliation
- Maintain a clean, organized, and well-stocked retail cart
- Submit daily sales, cash, and stock reports
Required Skills
- Minimum SPM qualification
- Good communication and interpersonal skills
- Proficiency in Bahasa Malaysia and English
- Basic knowledge of cashier/POS system
Job Details
Full-time position (Contract 6month- renewable)
Customer service: Greet and assist walk in customers with product info and recommendations.
Sampling: Distribute samples hygienically - clean testers before and after shifts
Sales transaction: Process purchases via Point of Sales (POS) or manually - ensure accurate records
Cart maintenance: Keep cart clean, organized and well stocked at all time
Cash handling: Reconcile cash and digital payments at day-end; report discrepancies.
Reporting: Submit daily sales, cash and stock report - alert supervisor on low or fast moving stock
Product knowledge: Stay updated on product features, ingredients, and promotion to better assist customers
Working time: 9:30AM - 5:300PM / 2PM - 10PM, 6 days per week, Monday to Sunday (Off on Weekend - Saturday or Sunday, Off Public Holiday)
Requirements:
- Minimum SPM qualification or equivalent
- Fresh graduates are encouraged to apply
- Previous retail/customer service experience is an advantage
- Friendly, well-groomed, and customer-oriented personality
- Good communication and interpersonal skills
- Able to work in a fast-paced environment
- Responsible, punctual, and willing to learn
- Basic knowledge of cashier/POS system is an added advantage
- Able to communicate in Bahasa Malaysia and English