Admin Cashier Coordinator

Coordinator (Cashier + Admin) responsible for front-end transaction handling, basic branch administrative support and ensuring a positive customer experience. Role includes cashier operations, cash reconciliation, compliance with cash-handling policies, customer service, inventory support, record keeping and coordination of branch events and service/spare-part requests. Responsibilities: - Accurately process sales using cash, credit/debit cards, e-wallets and digital payment methods; issue sales orders, receipts, delivery orders and cash & carry documents. - Count and verify cash balance at the beginning and end of each shift and ensure 100% correct daily cash reconciliation. - Monitor sales activities for irregularities and report suspicious transactions; ensure compliance with company cash-handling and POS policies. - Greet walk-in customers, handle basic inquiries on pricing, promotions, product information and store policies; manage incoming phone calls, WhatsApp messages and emails. - Maintain a clean, organized cashier station and ensure POS systems are functioning; report technical issues promptly. - Prepare daily sales reports, file payment documentation and support submission of daily and monthly financial reports. - Assist with stock-taking, update stock movements and help maintain stock accuracy for items handled at the cashier. - Address customer complaints courteously, provide initial solutions and escalate unresolved issues to supervisors or branch management. - Track and follow up on service/repair items, maintain records and update customers on status. - Coordinate and support branch events, roadshows and promotional setups, including mobile POS setup, cash control and event sales records. - Ensure price tags, promo tags and product labels are correct and aligned with system pricing and campaigns; conduct daily checks for accuracy. - Coordinate spare part requests, check availability, prepare orders, record spare part sales/usage and follow up on deliveries; support basic troubleshooting coordination with technicians and service team. - Act as acting PIC support when supervisor/manager absent: oversee daily operations, cashier control, showroom presentation and team assignments; escalate critical matters to management. Requirements Qualifications & Competencies: - Cash handling and POS system proficiency. - Basic math skills and attention to detail for accurate cash reconciliation and reporting. - Basic proficiency in Microsoft Excel for reporting. - Customer service and communication skills. - Time management, flexibility and problem solving. - Trustworthiness and compliance-oriented mindset.