Marketing Management Trainee
Job Summary
The Management Trainee will assist clients with corporate documentation, company formation, and business license applications. The role involves working closely with internal teams to ensure seamless client onboarding and transition support. Additionally, the candidate will be responsible for providing high-quality customer service and resolving client issues promptly.
Responsibilities
- Assist with corporate documentation and business licensing
- Support client onboarding and transition processes
- Provide excellent customer service and issue resolution
- Handle domestic and international travel
Required Skills
- Excellent interpersonal and communication skills
- Fluent in English, Bahasa Malaysia, and preferably Mandarin
- Proficiency in Microsoft Office
- Strong organizational and time management skills
- Attention to detail
Job Details
Responsibilities:
- Assist clients in understanding documentation needs and offer guidance on company formation, bank account setup, business license applications, Employment Passes and more.
- Work closely with internal teams to guarantee a seamless onboarding process for new clients and offer essential support throughout the transition phase.
- Deliver outstanding customer service by promptly responding to client questions and resolving any issues that arise.
- Open to traveling both domestically and internationally as required.
Requirements:
- Fresh graduates with good academic results & leadership skills are encouraged to apply.
- Candidates with >2 years of working experience in sales & marketing of financial services will be considered for Business Consultant role.
- Candidate must possess at least a Professional Qualification and/ or a recognised degree.
- Excellent interpersonal and communication skills (verbal and written) in English & Bahasa Malaysia.
- Fluency in Mandarin is preferred because the role requires candidates to interact with Mandarin-speaking clients.
- Proficiency in Microsoft Office.
- Enjoy communicating & engaging with people.
- Meticulous with details especially with documentation.
- Good organizational and time management skills to handle multiple tasks and meet deadlines.