Service Crew

Greet and attend to guests with a positive, friendly, and helpful attitude. Take guests’ orders accurately and communicate orders clearly to the relevant team. Answer questions about the menu and provide suitable recommendations to guests. Recommend additional menu items, beverages, desserts, or promotions where appropriate. Serve food and beverages promptly and ensure orders are accurate according to the customer’s order and receipt. Stay updated on menu items, promotions, daily specials, and any menu changes. Attend to guests throughout their dining experience and ensure their needs are addressed promptly. Handle guests’ concerns and complaints professionally and escalate issues to the supervisor or manager when necessary. Clear and reset tables promptly and maintain the cleanliness of the dining and service areas. Communicate effectively with team members and management to ensure smooth restaurant operations. Maintain a neat appearance by wearing the required uniform and adhering to the company dress code. Requirements: - Able to work shifts, weekends, and public holidays. - Fresh graduates and entry-level candidates are encouraged to apply. - Training will be provided. - Passion for the F&B, hospitality, and customer service industry. - Friendly, attentive, and customer-oriented. - Good communication and interpersonal skills. - Able to work well as part of a team. - Able to work efficiently in a fast-paced environment. - Responsible, punctual, and willing to learn. - Able to remain professional during busy periods.