Retail Assistant Manager
Job Summary
As a Retail Assistant Manager at Claire Organics, you will oversee daily outlet operations, lead a sales team, and drive profitability while promoting natural skincare and aromatherapy products. You will develop your leadership and retail analytics skills through shift management, staff coaching, and inventory tracking in a supportive environment.
Responsibilities
- Oversee daily outlet operations and cash handling
- Lead, motivate, recruit, and train sales staff
- Monitor sales activities and achieve targets
- Manage inventory, bazaars stocks, and reporting
- Conduct livestreams and attend events
Required Skills
- Minimum 2 years retail/customer experience
- Familiarity with POS systems and Excel
- Stock control and inventory management
- Strong communication and problem-solving skills
Job Details
Job Descriptions:
- Oversee daily outlet operations, including opening and closing procedures, cash handling, and security protocols.
- Leading and motivating a team of sales staff to achieve the sales target
- Ensure that customers receive excellent service by maintaining a friendly and helpful store atmosphere.
- Monitor sales activities and implement strategies to achieve sales targets and maximize profitability.
- To recruit and train outlet staff.
- To arrange staff duty schedule and validate attendance record for payroll.
- To coordinate with other support departments on outlet operations.
- To ensure all the relevant reports are completed and submitted within the stipulated deadlines
- Manage all bazaars stocks delivery, set up & dismantle.
- To check retail staffs salary reports included commission and claims before submit to HR and Finance department.
- To attend all events and coaching DIY workshop.
- To set up partner stores.
- To do livestream in retail outlet 4 times per month. (1 hour each time)
Qualifications & Experience
- Minimum 2 years of retail or customer-facing experience, preferably in skincare or aromatherapy products.
- Available to work weekends and flexible shifts as required by store operations.
Hard Skills & Knowledge
- Familiarity with POS systems and basic cash handling procedures.
- Practical knowledge of stock control, inventory counting, and freshness management.
- Basic Excel or spreadsheet skills for simple reporting and sales tracking.
Soft Skills & Qualities
- Clear communication and friendly customer service attitude.
- Organised, reliable, and able to keep calm during busy periods.
- Problem solving mindset with attention to product quality and detail.
Benefits
- Reputable company
- EPF, SOCSO and EIS contribution
- Annual leave
- Medical leave & medical claim
- Staff Purchase Discount