Junior Barista Cum Service
Job Summary
Love making great coffee and brightening people's day? Find that working with us at MOCCA CAFE, where we support a Global Business Services team by keeping the on-site cafe warm, welcoming, and reliable. As the backbone of our on-site service, you keep daily operations running, serve consistent drinks, and make sure colleagues feel looked after so the wider team can focus on their work.
Responsibilities
- Greet guests and provide friendly service
- Prepare coffee, tea, and food items
- Operate POS and manage cash
- Maintain cafe cleanliness and stock
Required Skills
- 2 years cafe or customer service experience
- Coffee and beverage preparation skills
- POS operation and cash handling
- Customer service mindset and teamwork
Job Details
Your Growth & Impact Build practical barista skills and beverage knowledge that strengthen your service career. Expand customer-facing experience to prepare you for supervisory or hospitality roles later on. Strengthen operational and teamwork skills by working closely with a steady, supportive on-site crew.
Responsibilities
Service & Guest Experience
- Greet colleagues and visitors, take orders accurately, and deliver friendly, timely service.
- Handle basic queries and calmly resolve common complaints, escalating when needed to maintain satisfaction.
Beverage Preparation & Quality
- Prepare coffees, teas, and simple food items to consistent standards using recipes and portion control.
- Perform routine taste and presentation checks to keep quality consistent across shifts.
Operations & Teamwork
- Operate the POS, manage cash responsibly, and assist with stock rotation and inventory counts.
- Maintain cleanliness, support shift handovers, and assist in training new team members when required.
Requirements
Qualifications & Experience
- About 2 years of hands-on experience in café, hospitality, or customer service roles.
- Availability to work rotational shifts and weekends as needed for on-site coverage.
Hard Skills & Knowledge
- Able to make coffee and other beverages to standard, with basic food handling and safety awareness.
- Experience with POS operation, cash handling, and basic stock management.
Soft Skills & Qualities
- Customer service mindset with calmness under pressure and a friendly attitude.
- Good teamwork, punctuality, and willingness to learn and follow procedures.