Telco Retail Sales Advisor
Job Summary
The Telco Retail Sales Advisor is responsible for promoting telecommunications products and services to walk-in customers at various retail locations. This role involves building strong customer relationships, generating sales leads, and participating in promotional roadshows. Candidates must be target-driven and available to work flexible retail hours, including weekends and public holidays.
Responsibilities
- Promote telco products to walk-in customers
- Generate leads and acquire new customers
- Maintain positive customer relationships
- Participate in roadshows and promotional events
- Achieve monthly sales targets
Required Skills
- Minimum 1 year sales/customer service experience
- Excellent communication skills (English & Bahasa Melayu)
- Customer-oriented and sales-driven mindset
- Willingness to work retail shifts
- SPM/Diploma/Bachelor Degree holder
Job Details
Employment Duration: Contract (Renewable Based on Performance)
Working Days: 5 days per week (rotational including weekends and PH)
Working Hours: Retail Operating Hours (Depending on Store Operating Hours)
Job Responsibilities:
- Assist walk-in customers, present, and promote telco's products and services to existing and prospective customers.
- Establish, develop, and maintain positive business and customer relationships.
- Responsible for generating leads to acquire new customers.
- Actively involved in roadshows, events, and any promotional activities arranged and set by the company.
- Achieve agreed-upon sales target and outcome within the schedule.
Requirements:
- SPM, Diploma or Bachelor Degree.
- Minimum of 1 year of working experience in sales/telesales/customer service, with a good sales record.
- Excellent communication skills in English & Bahasa Melayu.
- Customer-oriented, sales-driven, and presentable.
- MUST be willing to work retail hours, including weekends and public holiday.
- Possess own transport is an added advantage.
- Must be fully vaccinated.