Telco Retail Sales Advisor
Job Summary
The Retail Sales Advisor is responsible for promoting telco products and services to walk-in customers at various locations. This role involves building positive customer relationships, generating sales leads, and participating in roadshows to meet performance targets. The position requires candidates who are sales-driven and willing to work a rotational retail schedule.
Responsibilities
- Promote and sell telco products
- Generate new customer leads
- Build customer relationships
- Participate in promotional roadshows
- Achieve assigned sales targets
Required Skills
- 1+ year sales/customer service experience
- Strong communication in English & Bahasa Melayu
- Customer-oriented and sales-driven
- Willingness to work weekends/holidays
- SPM/Diploma/Degree holder
Job Details
Employment Duration: Contract (Renewable Based on Performance)
Working Days: 5 days per week (rotational including weekends and PH)
Working Hours: Retail Operating Hours (Depending on Store Operating Hours)
Job Responsibilities:
- Assist walk-in customers, present, and promote telco's products and services to existing and prospective customers.
- Establish, develop, and maintain positive business and customer relationships.
- Responsible for generating leads to acquire new customers.
- Actively involved in roadshows, events, and any promotional activities arranged and set by the company.
- Achieve agreed-upon sales target and outcome within the schedule.
Requirements:
- SPM, Diploma or Bachelor Degree.
- Minimum of 1 year of working experience in sales/telesales/customer service, with a good sales record.
- Excellent communication skills in English & Bahasa Melayu.
- Customer-oriented, sales-driven, and presentable.
- MUST be willing to work retail hours, including weekends and public holiday.
- Possess own transport is an added advantage.
- Must be fully vaccinated.