Sales Service Coordinator
Job Summary
The Sales & Service Coordinator oversees after-sales service operations and handles administrative tasks to support the sales team. Key responsibilities include preparing cost estimates, coordinating with subcontractors, and managing communication between clients and internal technical departments. The role requires ensuring accuracy in documentation and monitoring spare parts availability for efficient service delivery.
Responsibilities
- Manage after-sales service operations
- Prepare cost estimates and purchase orders
- Coordinate repairs and installations with subcontractors
- Verify order and invoice documentation
- Monitor spare parts inventory
Required Skills
- Diploma or Degree qualification
- Proficiency in English and Bahasa Malaysia
- Strong communication and interpersonal skills
- Computer literacy
- Autonomous and self-driven work ethic
Job Details
Responsibilities:
- Overseeing after-sales service operations.
- Preparing cost estimates and purchase orders for subcontractors.
- Acting as a liaison with the technical department to provide quotes to customers.
- Verifying purchase orders, delivery orders, and invoices to ensure consistency in quantities and pricing.
- Monitoring the availability of spare parts and placing orders as needed.
- Coordinating with clients and subcontractors regarding repair work or the installation of new pumps.
- Organizing transportation for the delivery of pumps and spare parts.
- Assisting the sales team by handling administrative responsibilities.
- Facilitating communication between clients and internal departments.
Requirements:
- Hold a Diploma or Degree qualification.
- Proficient in English and Bahasa Malaysia, both written and spoken.
- Strong interpersonal and communication abilities.
- Computer savvy.
- Capable of effectively communicating and coordinating with all departments.
- Able to work autonomously, self-driven, and disciplined.