Area Manager

Date PostedMay 21, 2026LocationNot specifiedCompanyTwinkle Twinkle Icon Sdn BhdSalaryRM 4000 - 6000TypeFull-Time

Job Summary

The Area Manager is responsible for overseeing daily operations across multiple retail outlets to ensure efficiency and brand standards. This role involves leading and coaching store management teams to drive sales performance and optimize operational costs. You will be expected to analyze reports and implement improvements while maintaining consistent product merchandising and service quality.

Responsibilities

  • Oversee multiple retail outlets
  • Lead and develop retail teams
  • Monitor sales and KPIs
  • Ensure brand and operational standards

Required Skills

  • 3+ years retail management experience
  • Leadership and communication skills
  • Analytical and planning abilities
  • Microsoft Office proficiency

Job Details

Responsibilities: - Oversee daily operations of multiple retail outlets within an assigned area. - Conduct regular store visits to ensure operational efficiency, service quality, and brand standards. - Lead, coach, and develop Store Managers and retail teams. - Monitor sales performance, KPIs, inventory levels, and labour costs. - Analyse sales and operational reports to identify improvement opportunities. - Ensure consistent merchandising, product layout, and brand presentation. - Handle escalated operational and customer issues. - Prepare performance and sales reports for management. Requirements: - Minimum 3 years’ experience in retail management or multi-store operations. - Strong leadership, communication, and problem-solving skills. - Good analytical, planning, and organizational abilities. - Able to work under pressure in a fast-paced retail environment. - Willing to travel frequently between outlets. - Proficient in Microsoft Office and basic reporting tools.