Retail Store Assistant

Job Responsibilities: - Deliver warm, professional and attentive customer service to parents and children. - Understand customers’ needs and provide suitable product recommendations, fitting guidance and product demonstrations. - Maintain Teemi’s service standards and communicate our brand and product values confidently. - Handle sales transactions, cashiering and daily store opening/closing procedures. - Maintain excellent store presentation, ensuring displays, shelves and customer areas are clean, organized and visually appealing. - Manage stock replenishment, product tagging, stock counts and inventory accuracy. - Monitor fast-moving products and communicate restocking requirements to the relevant team. - Assist with incoming and outgoing stock, including checking, organizing and preparing stock for retail requirements. - Maintain an organized backroom and storage area to support efficient daily operations. - Assist with promotional campaigns, product launches, in-store activities and community engagement events. - Collect and communicate useful customer feedback and product enquiries to the team. - Work closely with Teemi’s operations, retail and marketing teams to ensure a smooth customer experience. - Perform other operational or ad-hoc duties when required. Requirements: - Fresh graduates are welcome to apply. - Previous retail, customer service or sales experience is an advantage. - Friendly, patient and comfortable interacting with parents and children. - Good communication skills in English and Bahasa Malaysia; ability to communicate in Mandarin is an added advantage. - Comfortable learning and explaining product features to customers. - Able to work 5 days per week on a retail shift schedule, including weekends and public holidays. - Responsible, punctual and able to work independently when required. - Hands-on and proactive — willing to help with both customer-facing and operational tasks. - Detail-oriented, especially when handling cashier, stock and inventory. - Positive attitude and enjoys being part of a fast-growing, community-driven brand.