Sales Marketing Freight Forwarding
Job Summary
The Sales & Marketing Executive (Freight Forwarding) will drive revenue growth by identifying new business opportunities, securing new accounts, and promoting sea, air, and land freight services. As a founding member of this department, you will play a pivotal role in establishing market presence and building long-term relationships with shippers and consignees. You will work closely with operations and pricing to ensure service delivery meets client expectations.
Responsibilities
- Identify and qualify sales leads for freight services
- Prepare competitive freight quotations and negotiate rates
- Maintain CRM and manage the sales pipeline
- Liaise with operations and pricing teams
Required Skills
- 1-3 years freight forwarding sales experience
- Bachelor's degree with CGPA 3.00 or above
- Understanding of Incoterms and shipping documentation
- Proficiency in Microsoft Office
Job Details
Responsibilities
Business Development & Sales
- Identify and qualify leads through cold calling, networking and market research to grow the pipeline for sea, air and land freight.
- Convert prospects into active accounts by proposing tailored LCL, FCL, air freight and customs brokerage solutions.
- Prepare competitive freight quotations and negotiate rates to close deals.
- Maintain an accurate CRM and manage the sales pipeline from first contact to handover.
Marketing & Brand Positioning
- Monitor competitor activity, pricing trends and industry updates to keep Boustead Shipping Agencies Sdn Bhd's services competitive.
- Support the creation of marketing materials and social media updates to increase brand visibility and attract leads.
- Manage post-sales touchpoints to improve satisfaction and secure repeat business.
Coordination & Strategy
- Liaise with Operations and Pricing to ensure quotes and service delivery meet client expectations.
- Provide regular reports on sales targets, market challenges and customer feedback to refine our sales approach.
Requirements
Qualifications & Experience
- Bachelor's degree in Business, Marketing, Sciences or a related field, with CGPA 3.00 or above.
- 1 to 3 years of Sales & Marketing experience in freight forwarding or logistics.
- Possess own transport and willingness to travel long distance 1 to 2 times per quarter.
Hard Skills & Knowledge
- Understanding of Incoterms for import and export, and familiarity with shipping documentation.
- Experience preparing quotations and negotiating freight rates.
- Proficient in Microsoft Office, especially Excel, Word and PowerPoint.
- Basic knowledge of digital marketing, social media platforms and market research techniques.
Soft Skills & Qualities
- Excellent verbal and written communication, with strong presentation and negotiation abilities.
- Analytical problem-solving, organised administrative habits and a goal-oriented sales mindset.
- Ability to manage communication across different time zones and work flexible hours when required.
- Professional appearance, etiquette and a collaborative attitude when working with internal teams.