Service Lead
Job Summary
We are looking for a Service Lead to guide our team and support daily operations to ensure a smooth, welcoming guest experience. The role involves managing floor staff, coordinating with the kitchen, and maintaining high service standards during busy hours. You will play a key role in operational success and team leadership in a fast-paced environment.
Responsibilities
- Lead and support the service team
- Coordinate service and kitchen operations
- Manage guest feedback and service quality
- Monitor cleanliness and SOP compliance
- Assist with shift planning
Required Skills
- Restaurant service or floor leadership experience
- Strong communication and teamwork skills
- Ability to work in fast-paced environments
- Organised and responsible
Job Details
Responsibilities:
- Lead and support the service team during operations.
- Ensure smooth coordination between service and kitchen.
- Welcome guests and handle feedback professionally.
- Monitor service quality, cleanliness, and SOP compliance.
- Assist with shift planning and daily outlet operations.
Requirements:
- Experience in restaurant service or floor leadership.
- Good communication and teamwork skills.
- Responsible, alert, and organised.
- Able to work in a fast-paced environment.