Restaurant Manager
Job Summary
We are seeking a dynamic and hands-on Restaurant Manager to oversee and lead all aspects of daily restaurant operations. The role focuses on motivating staff, driving sales performance, and maintaining high operational standards to ensure an exceptional dining experience. Weekend availability is essential for this position in a fast-paced setting.
Responsibilities
- Lead, train, and motivate the restaurant team
- Drive sales growth and customer engagement
- Oversee daily operations and service standards
- Manage staff performance and compliance
Required Skills
- Proven restaurant management experience
- Strong leadership and communication skills
- Problem-solving and decision-making abilities
- Available for weekends and public holidays
Job Details
Key Responsibilities:
- Lead, train, coach, and motivate the restaurant team to deliver outstanding customer service.
- Drive sales growth through effective up-selling strategies and customer engagement initiatives.
- Ensure smooth and efficient daily restaurant operations.
- Maintain high standards of cleanliness, service quality, and operational excellence.
- Handle customer feedback, complaints, and service recovery professionally and promptly.
- Monitor staff performance and provide continuous guidance, support, and development.
- Ensure compliance with company policies, SOPs, and health & safety regulations.
- Coordinate with management to achieve operational and business goals.
Requirements:
- Malaysian citizen only.
- Proven experience in restaurant management, hospitality management, or team leadership role.
- Strong passion for customer service and staff development.
- Excellent leadership, communication, and interpersonal skills.
- Strong problem-solving and decision-making abilities.
- Able to work effectively under pressure in a fast-paced environment.
- Positive attitude, responsible, and results-oriented.
- Willing and able to work on weekends and public holidays.