Crew
Job Summary
Chicago Chicken City at IKEA Penang is looking for Crew members to provide friendly customer service, prepare food and beverages according to SOPs, and operate the POS system. Candidates must maintain high standards of cleanliness, food safety, and hygiene while working collaboratively in a fast-paced environment. Training will be provided, and applicants should be willing to work shifts, weekends, and public holidays.
Responsibilities
- Provide friendly and efficient customer service
- Prepare food and beverages according to Company SOPs
- Operate the POS system and handle payments accurately
- Maintain cleanliness and food safety standards
- Replenish stock using the FIFO method
Required Skills
- Minimum SPM or equivalent
- Good communication and teamwork skills
- Basic cash handling and numerical skills
- Ability to work in a fast-paced environment
Job Details
Provide friendly and efficient customer service. Greet and assist customers with their orders and enquiries. Prepare food and beverages according to Company SOPs. Operate the Point-of-Sale (POS) system and handle cash or cashless payments accurately. Ensure customer orders are prepared and served correctly. Maintain cleanliness of the kitchen, dining area, cashier counter, and workstations. Practice good hygiene, food safety, and cleanliness at all times. Replenish stock and ensure products are properly stored using the FIFO method. Work closely with team members to ensure smooth daily operations. Follow all Company policies, SOPs, and safety procedures. Perform other duties assigned by the Manager On-Duty.
Requirements:
- Minimum SPM or equivalent.
- Experience in the food & beverage or customer service industry is an advantage, but not required. Training will be provided.
- Friendly, responsible, and willing to learn.
- Good communication and teamwork skills.
- Able to work in a fast-paced environment.
- Basic cash handling and numerical skills.
- Willing to work shifts, weekends, and public holidays.
- Passion in serving customer.