Client Support Development
Job Summary
This role focuses on engaging with clients to identify advertising needs and collaborating with internal teams to design effective campaigns. The position involves acting as a key intermediary to manage communication, budgets, and project timelines. You will also participate in presenting concepts and pitches to secure new business opportunities.
Responsibilities
- Manage client advertising needs
- Coordinate internal creative/media teams
- Oversee budgets and campaign expenses
- Present concepts and pitches
Required Skills
- Communication and persuasion
- Project management
- Analytical and detail-oriented
- Collaboration and adaptability
Job Details
Key Roles:
- Engaging with clients to explore and determine their advertising needs.
- Collaborating with colleagues to design an advertising campaign that aligns with the client's specifications and budget.
- Co-presenting campaign concepts and budget proposals to the client with team members.
- Collaboratively briefing the media, content and creative teams while assisting in the development of marketing strategies.
- Acting as the intermediary between the client and internal teams by maintaining consistent communication.
- Facilitating effective communication throughout the process.
- Negotiating campaign specifics with clients and team members.
- Presenting creative concepts to clients for their approval or revision.
- Overseeing budgets, managing campaign expenses, and invoicing clients.
- Drafting reports for clients.
- Organizing and participating in meetings.
- Delivering pitches alongside agency colleagues to secure new business opportunities.
Requirements:
- Strong communication and people skills.
- Self-motivated with a proactive approach.
- Outstanding organizational abilities.
- Capability to work under pressure and process large amounts of information rapidly, while keeping a focus on detail; determination.
- Adaptability.
- Strong collaboration abilities.
- Persuasion and negotiation capabilities.