E-Commerce Executive
Job Summary
We are looking for an E-commerce Executive to own and grow our online sales channels. You will manage and optimise our Shopify store and marketplace presence like Shopee and TikTok. Additionally, you will execute digital marketing campaigns and track performance metrics to drive sales.
Responsibilities
- Manage and optimise Shopify store and marketplaces (Shopee, TikTok)
- Execute digital marketing campaigns across Meta ads, email, SMS, and WhatsApp
- Track performance metrics and produce weekly reports
- Coordinate order fulfilment and customer enquiries with operations team
Required Skills
- 1 to 2 years e-commerce or digital marketing experience
- Experience with Shopify, Shopee/TikTok seller centre, and Meta ads
- Comfortable with data analysis and metrics
- Fluent English (BM and/or Mandarin is a plus)
Job Details
Job Description We are looking for an E-commerce Executive to own and grow our online sales channels. Manage and optimise our Shopify store: product pages, promotions, conversion rate, and customer reviews. Set up and run our marketplace presence (Shopee, TikTok): listings, campaigns, vouchers, and chat response. Execute digital marketing campaigns across Meta ads (Instagram and Facebook), email and SMS flows, and WhatsApp Business. Track performance (traffic, conversion, ROAS) and produce simple weekly reports with clear next steps. Coordinate order fulfilment and customer enquiries with our operations team. Requirements 1 to 2 years hands-on experience in e-commerce, marketplace management, or digital marketing. You have actually run a Shopify store, Shopee or TikTok seller centre, or Meta ads account, not just studied them. Comfortable with numbers: you can read a dashboard and tell us what to do next. Bonus: email marketing tools (e.g., Klaviyo), basic SEO, or basic design skills (Canva). Fluent English; BM and/or Mandarin a plus for customer chat.