Telesales Executive
Job Summary
As an Inside Sales Executive, you will build and manage a strong sales pipeline from lead generation to deal closure to help clients grow. You will earn attractive monthly commissions based on your performance while developing your CRM, sales reporting, and relationship management skills. Your daily role involves making outbound calls, handling inquiries, achieving sales targets, and maintaining accurate customer records.
Responsibilities
- Make outbound and handle inbound calls to qualify leads and close sales
- Achieve daily, weekly, and monthly sales targets
- Introduce and present services to prospective clients
- Prepare weekly sales reports and track call activities
Required Skills
- Minimum 2 years of telesales or phone sales experience
- Familiarity with CRM systems and basic MS Excel
- Clear spoken and written English and Bahasa Malaysia
- Persuasive communication and resilience under targets
Job Details
Your Growth & Impact
- Build a strong sales portfolio by managing leads, closing deals, and consistently achieving sales targets.
- Earn attractive monthly commissions of RM2,000–RM10,000 based on your performance.
- Develop your CRM, sales reporting, and relationship management skills.
- Expand your professional network by working closely with clients and internal account management teams.
Responsibilities
Sales & Pipeline
- Make outbound and handle inbound calls to qualify leads and close sales.
- Achieve daily, weekly, and monthly sales targets.
- Maintain accurate customer records and follow-up activities in the CRM.
Customer Outreach & Experience
- Introduce and present our services to prospective clients.
- Handle enquiries and objections professionally.
- Coordinate smooth handovers to the Account Management team and follow up on proposals.
Reporting & Operations
- Track call activities and sales performance.
- Prepare weekly sales reports and identify opportunities for improvement.
Requirements
Qualifications & Experience
- Minimum 2 years of telesales, telemarketing, or phone sales experience, preferably within media or marketing.
- Secondary education or diploma, with a comfort working to targets and deadlines.
Hard Skills & Knowledge
- Familiarity with CRM systems, basic MS Excel, and accurate call logging.
- Clear spoken and written English and Bahasa Malaysia, with the ability to present product information succinctly.
Soft Skills & Qualities
- Persuasive communication, resilience under targets, and a customer-first attitude.
- Organised, punctual, and able to manage follow-ups and short timelines reliably.