Restaurant Manager
Job Summary
We are looking for an experienced and responsible Restaurant Manager who can oversee daily restaurant operations, lead the outlet team and maintain high standards of customer service, cleanliness and food safety at Sunway Square Mall, Selangor. Candidates must be able to communicate in Mandarin, English and Malay, and will receive a monthly language incentive of RM200 subject to assessment. This is a full-time position for Malaysian citizens below 40 years old with previous management experience.
Responsibilities
- Manage daily restaurant operations and procedures
- Lead, supervise and schedule service and kitchen teams
- Maintain food safety, hygiene and customer service standards
- Monitor sales, inventory levels and operating costs
Required Skills
- Mandarin, English and Malay communication
- Previous restaurant management experience
- Strong leadership and team-management
- POS systems and stock control familiarity
Job Details
Position: Restaurant Manager [Mandarin Speaker]
Location: Sunway Square Mall, Selangor
Responsibilities:
- Manage the restaurant’s overall daily operations.
- Lead, supervise and schedule the service and kitchen teams.
- Ensure employees follow operational procedures and service standards.
- Monitor customer service and handle feedback professionally.
- Train, guide and evaluate employees’ performance.
- Manage employee attendance, shift schedules and manpower requirements.
- Monitor stock levels and coordinate inventory replenishment.
- Ensure the restaurant is clean, organised and ready for operations.
- Maintain food safety, hygiene and halal-handling standards.
- Monitor sales performance, operating costs and daily reports.
- Handle the restaurant’s opening and closing procedures.
- Work closely with management to achieve outlet targets.
- Perform other operational duties assigned by the company.
Requirements:
- Malaysian citizen only.
- Below 40 years old.
- Full-time position only; no part-time arrangement.
- Must be able to communicate confidently in Mandarin, English and Malay.
- Previous experience as a Restaurant Manager or in a similar restaurant management role is required.
- Strong leadership and team-management skills.
- Able to manage restaurant operations and resolve workplace issues independently.
- Customer-focused, responsible and organised.
- Able to work in a fast-paced restaurant environment.
- Willing to work shifts, weekends and public holidays.
- Familiarity with POS systems, employee scheduling, stock control and outlet reporting is an advantage.
Language Incentive:
The successful candidate will receive an additional RM200 monthly language incentive for the ability to communicate in Mandarin, English and Malay, subject to the client’s language assessment.