Service Engineer Metrology Sensor

Responsibilities: - Provide hands-on technical support for the installation, setup, commissioning, buy-off, upgrading, troubleshooting, repair and preventive maintenance of sensor products at customer sites, both locally and overseas. - Conduct product demonstrations and provide training to customers on the proper operation, maintenance and application of sensor products. - Respond promptly to customer enquiries and technical issues, identify root causes and implement corrective actions within the required timeframe. - Work closely with customers, distributors, Headquarters, Sales personnel and internal teams to ensure effective communication and timely resolution of technical issues. - Prepare accurate service reports, technical feedback, quotations and updates on product performance, job progress and on-site activities for customers and Management. - Provide after-sales technical support to ensure the reliable operation and maintenance of installed sensor products. - Build and maintain strong working relationships with customers by providing professional and responsive technical support. - Identify potential sales opportunities, including product upgrades, system enhancements and process improvements, and communicate them to the relevant Sales personnel. - Perform ad hoc duties to support ongoing projects and other business requirements as assigned by the manager. Requirements: - Candidate must possess at least a bachelor’s degree or Professional Degree in Electrical, Electronic or Mechanical Engineering, or an equivalent field. - Candidates with relevant hands-on experience in production, manufacturing or quality control are also encouraged to apply. - At least one year of working experience in the production, automotive or quality industry is an added advantage. However, fresh graduates with a positive mindset and good attitude are strongly encouraged to apply. - Basic knowledge of PLC (Programmable Logic Controller) systems and the ability to read, understand and interpret wiring diagrams and timing charts will be an added advantage. - Good command of written and spoken English and Bahasa Malaysia. - The ability to communicate in Japanese is an added advantage but is not compulsory, as learning opportunities may be provided upon confirmation. - Must possess own transport and be willing to travel locally or overseas when required by the role and business needs. - Mature, responsible and able to work independently with minimal supervision. - A trustworthy team player who demonstrates professionalism, integrity and confidentiality. - Applicants of all genders are encouraged to apply.