Admin Operations Intern

Responsibilities: - Be a Class Anchor – Support our public and in-house training sessions by helping ensure everything runs smoothly. - Assist with Customer Support – Respond to customer enquiries via WhatsApp or phone and provide excellent customer service. - Update Customer Records – Maintain and update customer enquiries and sales reports accurately. - Support Marketing Activities – Capture photos and videos during training sessions for marketing and company documentation. - Support Different Teams – Assist the Sales, Marketing, and Admin teams with daily tasks and special projects whenever needed. - Support the coordination and execution of public and client training programmes. - Assist the team during off-site training sessions and client engagements. - Accompany the Sales team for external assignments and provide operational support when required. - Collaborate with different departments and support the Director on operational projects and ad hoc tasks. - Learn about workplace safety requirements and industry best practices as part of supporting our training programmes. Requirements: - Currently pursuing or recently completed a Diploma or Bachelor's Degree in Business Administration, Management, Human Resources, Marketing, or a related field. - Proficient in Microsoft Office (Word, Excel, PowerPoint) and Google Workspace. - Good written and verbal communication skills in English and Bahasa Malaysia. - Strong organizational and time management skills. - Able to multitask and work independently with minimal supervision. - Willing to learn and adapt in a fast-paced working environment. - Responsible, punctual, and committed to completing assigned tasks. - Good interpersonal skills and able to work effectively in a team. - Familiarity with document management, scheduling, or customer service is an added advantage.