Internship Partnership Manager
Job Summary
This internship at a wellness centre in Johor Bahru offers practical experience in operational management and client engagement. The role involves managing appointments, supporting therapy systems, and providing excellent customer service. It is an ideal opportunity for driven individuals to gain hands-on experience in a flourishing wellness environment.
Responsibilities
- Provide customer service
- Manage appointment schedules
- Support therapy systems
- Conduct client assessments
Required Skills
- Bilingual (English/Mandarin)
- Client-oriented
- Strong organizational skills
- Business development knowledge
Job Details
Responsibilities:
- Provide Outstanding Customer Service: Serve as the initial point of contact for clients, ensuring a friendly, inviting, and service-oriented atmosphere.
- Manage Appointment Scheduling: Organize and enhance appointment schedules for therapists and clients to ensure seamless and effective daily operations.
- Assist Therapy Systems: Collaborate with the team to manage, organize, and refine our therapy systems to elevate client satisfaction.
- Conduct Evaluations: Aid in the operation and execution of client assessment systems to monitor and document wellness progress.
What You'll Gain:
- Operational Management Insight: Acquire in-depth, hands-on experience in the daily administration of a commercial wellness centre.
- Client Relationship Development: Discover effective communication strategies, how to address client feedback, and how to foster enduring relationships.
- System Management Skills: Enhance your technical and administrative abilities by familiarizing yourself with specialized evaluation and booking software.
Qualifications:
- Language Proficiency: Bilingual capability in English or Mandarin (Chinese) is necessary for effective communication with our varied clientele.
- Character: A client-focused attitude with a friendly, approachable, and empathetic nature.
- Organizational Skills: Exceptionally organized, detail-focused, and capable of juggling multiple responsibilities like scheduling and system management.
- Motivation: Willing to learn, hands-on, and eager to embrace new challenges.