Social Media Content Executive
Job Summary
The Social Media & Content Operations Executive will plan, organize, and execute content across various social media platforms. This role involves creating mobile-first content, managing community engagement, and coordinating projects with internal and external partners. The candidate will also track performance metrics and provide recommendations to optimize future content strategy.
Responsibilities
- Plan and execute social media content calendars
- Produce and edit mobile-first video/graphic content
- Manage community engagement and interactions
- Coordinate with influencers and external creative partners
- Track and report social media performance metrics
Required Skills
- 2-3 years social media/content marketing experience
- Proficiency in Canva and CapCut
- Strong copywriting and communication skills
- Basic photography and videography skills
- Analytical skills for performance reporting
Job Details
Content Planning & Creation
- Plan, organize, and execute content calendars across social media platforms.
- Develop engaging content ideas, campaign hooks, captions, and editorial angles that align with marketing objectives.
- Translate project discussions into clear content briefs, including objectives, target audience, messaging, content format, deadlines, and call-to-actions.
- Produce mobile-first content, including Instagram Reels, Stories, TikTok videos, short-form videos, behind-the-scenes content, and event highlights.
- Create basic graphics, posters, and social media visuals using Canva or similar design tools.
- Edit simple videos using CapCut or equivalent mobile editing applications.
- Ensure all content is accurate, engaging, and ready for publication.
Social Media & Community Management
- Schedule and publish approved content across Facebook, Instagram, TikTok, and other digital platforms.
- Monitor audience engagement, comments, messages, and community interactions.
- Support live event coverage by capturing real-time content and publishing updates.
- Maintain consistency in brand messaging across all digital channels.
Project Coordination
- Coordinate with internal teams, designers, photographers, videographers, KOLs, influencers, and external partners.
- Prepare content briefs and review outsourced work to ensure quality and brand consistency.
- Monitor project timelines, deliverables, and content approvals.
- Identify potential risks or delays and recommend solutions before deadlines are affected.
Performance & Reporting
- Track social media performance using key metrics such as reach, engagement, views, clicks, and audience growth.
- Analyze campaign performance and provide recommendations to improve future content.
- Maintain organized records of published content, creative assets, approvals, and performance reports.
- Verify all facts, product information, dates, pricing, and campaign details before publication.
Requirements
- Diploma or Bachelor's Degree in Marketing, Mass Communication, Digital Media, Advertising, Journalism, or a related field.
- Minimum 2–3 years of experience in social media management, content marketing, or digital marketing.
- Proven experience managing social media accounts for brands or businesses.
- Strong understanding of Facebook, Instagram, TikTok, and current social media trends.
- Skilled in Canva, CapCut, and basic content creation tools.
- Basic photography and videography skills using mobile devices.
- Excellent copywriting and communication skills in English. Bahasa Malaysia and Mandarin are an added advantage.
- Able to interpret social media analytics and recommend content improvements.
- Highly organized with excellent time management and multitasking abilities.
- Able to work independently and coordinate multiple projects simultaneously.
- Comfortable working during weekends, evenings, and public holidays when supporting events.
- Possess own transportation and willing to travel locally or overseas when required. Valid passport is an added advantage.
Preferred Qualifications
- Experience in event marketing, automotive, motorsports, sports, or lifestyle brands.
- Experience coordinating influencers, KOLs, agencies, or external production teams.
- Familiarity with Meta Business Suite, TikTok Business Center, or social media scheduling tools.
- Experience supporting live event coverage and real-time content creation.