Retail Cashier Customer Service
Job Summary
We are seeking a friendly and efficient Cashier / Customer Service Representative to process customer transactions and answer inquiries. The role involves ensuring a positive and welcoming shopping experience for all store visitors. You will manage point-of-sale operations while maintaining an organized and clean checkout environment.
Responsibilities
- Process customer transactions via POS
- Provide excellent customer service
- Maintain checkout area cleanliness
- Handle returns and complaints
Required Skills
- Diploma certificate
- 1 year retail experience
- Basic math proficiency
- Communication skills
Job Details
Responsibilities:
Customer Service: Greet customers warmly, answer questions, and assist with finding products.
Transactions: Accurately process cash, credit, and digital payments using the Point of Sale (POS) system.
Checkout: Scan, bag, and organize items efficiently while maintaining a steady checkout flow.
Issue Resolution: Handle returns, exchanges, and basic customer complaints gracefully, escalating to management when necessary.
Maintenance: Keep the checkout area clean, organized, and fully stocked with bags and receipt paper.
Requirements:
Education: Minimum requirement of a Diploma certificate.
Experience: Minimum 1 year of working experience in retail, cashiering, or customer service.
Excellent communication and interpersonal skills.
Basic math skills and comfort handling money accurately.
Ability to stand for extended periods in a fast-paced environment.
Familiarity with POS software and cash registers is a plus.