Customer Relationship Officer Intern

Job Responsibilities: - Build and maintain positive relationships with existing and potential clients. - Follow up with customer enquiries and provide professional assistance. - Assist in scheduling appointments and coordinating meetings for the sales team. - Support customer onboarding and ensure a positive customer experience. - Maintain accurate customer records and update information in the CRM system. - Handle customer feedback and escalate issues when necessary. - Assist in achieving team sales and customer engagement targets. - Perform administrative and other duties assigned by the supervisor. Requirements: - Currently pursuing or recently completed a Diploma or Bachelor's Degree in Business Administration, Marketing, Mass Communication, Customer Service, or a related field. - Internship placement of at least 3 months is preferred. - Fresh interns with no working experience are encouraged to apply. - Strong communication and interpersonal skills. - Customer-focused with a positive attitude and willingness to learn. - Confident in speaking with customers over the phone and in person. - Basic computer skills, including Microsoft Office. - Good written and verbal communication skills in English, Mandarin will be preferred and Bahasa Malaysia. - Able to work independently and as part of a team. Benefits: - Internship allowance: RM600 – RM2,000 per month (Basic + Commission). - Attractive commission and performance incentives. - Comprehensive on-the-job training and mentorship. - Hands-on experience in customer relationship management and sales. - Friendly, supportive, and collaborative working environment. - Opportunity for permanent employment upon successful internship performance.