Service Crew
Job Summary
The Service Crew member is responsible for providing high-quality customer service in a hotpot restaurant environment. Key tasks include taking accurate orders, managing payment transactions, and ensuring the dining area remains clean and welcoming. The role requires a candidate who is fluent in Mandarin and comfortable working on weekends and public holidays.
Responsibilities
- Provide professional customer service
- Take food and beverage orders
- Handle cashiering and payments
- Maintain dining area cleanliness
- Assist with hotpot preparation
Required Skills
- Fluent in Mandarin
- Up-selling capability
- Cashiering skills
- Team player
- Customer service orientation
Job Details
Responsibilities:
- Provide friendly and professional customer service
- Take food and beverage orders accurately
- Recommend menu items and promote specials to increase sales
- Handle cashiering and payment transactions
- Serve food and maintain cleanliness of dining area
- Assist customers with hotpot preparation and dining experience
- Follow restaurant hygiene and service standards
Requirements:
- Able to upsell menu items confidently
- Basic cashiering skills preferred
- Previous experience in Chinese restaurant or hotpot restaurant is an advantage
- Positive attitude, responsible, and team player
- Able to work on weekends and public holidays
- Able to converse fluently in Mandarin
- Fresh Graduates are encourage to apply