Business Administrative Intern
Job Summary
We are seeking a motivated Admin/Customer Service Intern to assist with office operations, customer support, and administrative tasks. This role is perfect for students looking to gain practical experience in a professional environment. The intern will handle communications, documentation, and data entry while receiving hands-on mentorship.
Responsibilities
- Manage customer enquiries via phone, WhatsApp, and email
- Handle appointment scheduling and follow-ups
- Perform data entry and maintain records
- Prepare administrative documents such as invoices and quotations
- Support daily office operations
Required Skills
- Currently pursuing/completed Diploma/Degree in Business or related field
- Proficiency in Bahasa Malaysia and English
- Basic computer skills (MS Office/Google Workspace)
- Strong organizational and communication skills
Job Details
Responsibilities
- Answer incoming phone calls and respond to customer enquiries professionally.
- Reply to WhatsApp messages, emails, and other customer enquiries in a timely manner.
- Assist customers with product or service information and provide basic support.
- Handle appointment scheduling and follow-up with customers.
- Perform data entry and maintain accurate customer records.
- Prepare quotations, invoices, and other administrative documents (training provided).
- Assist with filing, documentation, and general office administration.
- Support the team with day-to-day administrative and operational tasks as assigned.
Requirements
- Currently pursuing or recently completed a Diploma/Degree in Business Administration, Office Management, Customer Service, Marketing, or related fields.
- Friendly, responsible, and well-organized.
- Good communication skills in Bahasa Malaysia and English (Mandarin is an added advantage).
- Basic computer skills (Microsoft Office / Google Workspace).
- Willing to learn and able to work in a team.
Internship Details
- Duration: 3–6 months
- Working Hours: Monday – Friday, 9:00 AM – 6:00 PM
Benefits
- Monthly internship allowance + commission.
- Hands-on training and mentorship.
- Friendly and supportive working environment.
- Opportunity to be offered a full-time position upon successful internship completion.
- Free parking.