Sales Marketing Executive
Job Summary
Food Art is seeking a proactive Sales & Marketing Executive to manage retail buyer relations, coordinate in-store activations, and oversee field promoter operations. The successful candidate will ensure seamless execution of purchase orders, product returns, and promotional strategies. You will work closely with internal teams to drive impactful results in retail environments across Malaysia.
Responsibilities
- Manage buyer communications and retail relationships
- Coordinate in-store activations and promotional plans
- Oversee promoter schedules and performance
- Monitor PO fulfillment and product return processes
Required Skills
- 1-3 years experience in trade marketing/retail
- Strong interpersonal and communication skills
- Proficiency in MS Office and AI tools
- Willingness to travel within Malaysia
Job Details
Key Responsibilities
Buyer Communication & Relationship Management
- Act as the primary point of contact between Food Art and the retail buyer for day-to-day communication.
- Relay information on upcoming activations, in-store events, and promotional activities.
- Identify, escalate, and follow up on any retail issues or operational challenges in a timely manner.
- Maintain strong working relationships with buyer contacts to support smooth collaboration.
Retail Sales Plan Execution
- Support the Sales & Marketing team in executing the retail sales and promotion plan.
- Plan and coordinate promoter deployment schedules in alignment with promotional calendars.
- Set up and manage in-store events and activations, including on-site coordination.
- Monitor live activations and compile post-event performance reports.
Promoter & Supervisor Management
- Plot and manage monthly promoter schedules across retail locations.
- Serve as the day-to-day liaison with the promoter agency for all operational matters.
- Monitor and evaluate promoter & supervisor performance; track attendance, productivity, and conduct field visits as required.
Purchase Order (PO) Fulfillment & Product Returns
- Execute and monitor the end-to-end PO fulfillment process, ensuring orders are delivered accurately and on time.
- Track product return quantities from retail and flag discrepancies.
- Identify and resolve any issues arising in the PO or returns process, escalating where necessary.
- Maintain accurate records of PO and return data for reporting purposes.
Requirements
Education & Experience
- Diploma or Degree in Marketing, Business Administration, or a related field.
- 1–3 years of experience in trade marketing, retail operations, or a similar field-based role.
- Prior experience working with retail buyers or FMCG/beauty/food brands is an advantage.
Skills & Competencies
- Strong communication and interpersonal skills — comfortable liaising with buyers, agencies, and internal teams.
- Highly organized with the ability to manage multiple priorities and deadlines.
- Detail-oriented with good follow-through on execution tasks.
- Basic proficiency in Microsoft Office (Excel, Word, PowerPoint) & AI Tools.
- Able to work independently in the field and as part of a team.
- Willingness to travel within Malaysia for in-store visits and events.
- Proficiency in English and Bahasa Malaysia; Mandarin is a plus.