Operation Assistant

Responsibilities: - Execute operational tasks and administrative assignments, ensuring accuracy and timely completion. - Assist in monitoring daily outlet operations and escalate operational issues or improvement opportunities. - Maintain operational and academic records through documentation, data entry, and database management. - Coordinate logistics for events, training sessions, and meetings. - Collaborate with team members to ensure smooth execution of tasks and effective operational support. - Apply company policies and Standard Operating Procedures (SOPs) to maintain service quality. - Assist in preparing operational reports and tracking task progress for management review. - Support employee engagement initiatives and internal activities. - Handle customer enquiries and administrative follow-ups professionally. - Support inventory management and resource coordination across outlets. - Participate in operational audits and process improvement initiatives. Requirements: - Diploma or Bachelor's Degree in Business Administration, Operations Management, Education, or related discipline. - Minimum one (1) year of relevant working experience in operations, administration, or customer service (Fresh graduates are encouraged to apply). - Positive attitude with a strong willingness to learn, adapt, and thrive in a dynamic environment. - Added advantage: Music background, ability to play a musical instrument, or experience in the music education industry. - Basic proficiency in Microsoft Office (Word, Excel, PowerPoint) and/or Google Workspace. - Good organizational and time management skills. - Strong communication and interpersonal skills. - Detail-oriented, responsible, and capable of following established procedures. - Possession of a valid driving licence and access to personal transportation is an added advantage.