Service Crew F&B
Job Summary
The Service Crew member is responsible for daily F&B operations including customer service, order taking, and maintaining outlet cleanliness. Duties include greeting guests, managing POS transactions, and ensuring efficient table service. The role requires a friendly attitude, teamwork, and adherence to hygiene standards.
Responsibilities
- Greet and usher customers
- Process orders via POS
- Serve food and drinks
- Maintain outlet cleanliness
- Handle payment and reconciliation
Required Skills
- Pleasant and friendly attitude
- Good personal hygiene
- Proficient in English
- Team player mindset
- Strong customer service skills
Job Details
SERVICE CREW
Job Description:
- Shift opening duties – cleaning, FOH outlet preparation.
- Greet and usher customers.
- Take order and key order onto POS system.
- Attend to customers and provide table service.
- Serve food and drinks to customers.
- Ensure all sales and payment are accurate. Ensure all collections are tally at the end of shift.
- Clear tableware, clean and wipe the table and counters.
- Ensure the outlet is always clean and neat.
- Shift closing duties – cleaning and rubbish disposal.
- Assist in other duties as assigned by Supervisor and Management.
Requirements:
- Have a pleasant and friendly attitude.
- Good hygiene and clean.
- Able to converse in English.
- Helpful and a team player.
- Good customer service.
Benefit:
- Staff Meal ( 2 Times )
- Allowance Attendance
- Incentive
- Epf , Socso & Eis
- Annual Leave , Medical Claim
- Performance Bonus
- Outing with Team