IT Intern
Job Summary
The IT Intern will provide essential technical support to staff and customers, ensuring hardware and software systems function effectively. Responsibilities include resolving logged errors, monitoring system performance, and documenting technical processes. The role requires staying updated with IT trends and maintaining accurate computer records.
Responsibilities
- Provide IT support to staff and customers
- Resolve technical errors
- Monitor system and hardware performance
- Document processes and audit records
Required Skills
- Knowledge of computer hardware and software
- Networking proficiency
- IT diagnostic skills
Job Details
Responsibilities:
- Providing IT assistance to staff and customers
- Training end-users on hardware functionality and software programs
- Resolving logged errors in a timely manner
- Monitoring hardware, software and system performance metrics
- Documenting processes and performing diagnostic tests
- Keeping track of technological advancements and trends in IT support
- Maintaining computer and related records
- Computer auditing
Requirements:
- Knowledge of computer hardware, software, and networks
- Ability to determine IT needs