HR Recruitment Onboarding Executive
Job Summary
The HR Recruitment & Onboarding Executive is responsible for managing the full recruitment lifecycle — from sourcing and interviewing candidates to facilitating trials and processing onboarding through to offboarding. This role also leads recruitment-related activities and projects, while continuously identifying process gaps and implementing improvements to increase transparency and efficiency across the recruitment and onboarding function.
Responsibilities
- Manage full recruitment lifecycle from sourcing to offboarding
- Conduct interviews and coordinate trial shifts
- Lead employer branding and recruitment projects
- Improve recruitment processes and maintain SOPs
- Handle HR documentation and reporting
Required Skills
- 1–3 years recruitment experience
- Diploma/Degree in HR or related field
- Proficiency in MS Office and Google Sheets
- Fluent in English and Bahasa Malaysia
- F&B industry experience preferred
Job Details
Job Responsibility:
1. Recruitment & Selection
- Source, screen, and shortlist candidates for front-of-house and back-of-house roles.
- Conduct initial interviews and coordinate trial shifts with hiring managers.
- Maintain a healthy pipeline of active and passive candidates.
- Track recruitment metrics (e.g., time-to-hire, source effectiveness, interview-to-offer ratio).
2. Onboarding & Offboarding
- Manage end-to-end onboarding for new hires: Prepare and issue offer letters and employment contracts.
- Collect and verify new hire documents (IC, bank details, EPF/SOCSO/EIS forms).
- Coordinate first-day setup (uniform, locker, system access, orientation).
- Manage offboarding process: Process resignations and exit clearances.
- Conduct exit interviews and track feedback for retention insights.
3. Trial Coordination
- Schedule and coordinate trial shifts for shortlisted candidates.
- Communicate trial details to candidates and hiring managers.
- Collect and document trial feedback for hiring decision.
4. Recruitment Activities & Projects
- Lead or support recruitment initiatives, including career fairs, field tours, and school outreach programs.
- Execute social media hiring campaigns.
- Collaborate with schools and institutions on talent pipeline programmes.
- Assist with employer branding efforts to attract quality candidates.
5. Process Improvement
- Identify gaps, bottlenecks, or inefficiencies in recruitment and onboarding workflows.
- Propose and implement practical solutions to improve transparency and efficiency.
- Develop and maintain standard operating procedures (SOPs) for recruitment and onboarding activities.
- Regularly review and update documentation to ensure compliance and clarity.
6. Reporting & Documentation
- Maintain accurate and up-to-date records in the HR tracker.
- Prepare monthly or ad-hoc reports for management on recruitment status and headcount movement.
- Ensure all employee documentation is properly filed and stored in compliance with company policy and Malaysian labour laws.
Requirements:
- Local Malaysian applicants only.
- 18 years and above.
- Comfortable with working with a non-halal establishments that serve pork and alcohol.
- Diploma or Degree in Human Resources, Business Administration, or related field.
- 1–3 years of experience in an HR recruitment role.
- Prior experience in F&B is preferred but not a requirement.
- Strong verbal and written communication skills in English and Bahasa Malaysia.
- Proficient in Google Sheets / Excel and Microsoft Office.
- Ability to manage multiple tasks and open roles simultaneously.
- Proactive in identifying issues and implementing solutions.