Senior IT Business Analyst
Job Summary
As a Senior IT Business Analyst at Snappymob, you will act as a vital bridge between business goals and technical execution. You will collaborate with diverse teams to gather requirements, analyze complex problems, and drive the delivery of high-impact digital products. Your role is essential in ensuring that software solutions align perfectly with both user needs and business objectives.
Responsibilities
- Gather and document business/technical requirements
- Create user stories, wireframes, and process flows
- Coordinate with design and development teams
- Support Agile ceremonies and sprint planning
- Conduct gap analysis and UAT validation
Required Skills
- 2+ years Business Analysis experience
- SDLC, Agile, and Scrum proficiency
- Proficiency in Jira, Confluence, Figma, and Lucidchart
- Data analysis (Excel, Power BI)
- Financial services or Fintech background
Job Details
### Role Overview
As a Senior IT Business Analyst at Snappymob, you will be the vital link between our business goals and the technical execution of software solutions. You will collaborate closely with clients, designers, developers, and product owners to gather requirements, analyze problems, and support the delivery of impactful digital products.
### Key Responsibilities
- Work with internal teams and clients to gather, analyze, and document detailed business and technical requirements.
- Translate requirements into clear user stories, wireframes, and process flows.
- Collaborate with design and development teams to ensure solutions are aligned with user needs and business goals.
- Support sprint planning, backlog grooming, and Agile ceremonies.
- Review APIs, data structures, and system behavior to support smooth handovers and project flow.
- Conduct gap analysis and assist with UAT planning, test case validation, and user feedback.
- Communicate effectively with both technical and non-technical stakeholders.
### Required Qualifications
- Minimum 2 years of experience as a Business Analyst within software or digital product environments.
- Solid understanding of Agile, Scrum, and software development lifecycles (SDLC).
- Strong analytical, documentation, and communication skills.
- Familiarity with tools such as Jira, Confluence, Figma, Lucidchart, or equivalents.
- Strong understanding of business process analysis and improvement methodologies.
- Proficiency in data analysis and visualization tools (e.g., Excel, Power BI).
- Excellent problem-solving with detail-oriented approach.
- Business process mapping and improvement expertise.
- Ability to identify and address business/operational needs.
- Previous experience in the financial services and fintech will be highly preferred.
### Benefits
- Innovative Projects: Contribute to exciting, cutting-edge projects.
- Accessible Location: Conveniently located near the LRT for easy commuting.
- Career Growth: Thrive with mentorship, skill-enhancing workshops, and continuous learning opportunities.
- Competitive Salary: Up to MYR 7,500, reflecting your skills and experience.
- Flexible Work Options: Achieve work-life balance with 2 days WFH, 3 days in-office, and flexible hours.