Store Supervisor
Job Summary
The Store Supervisor is responsible for overseeing daily retail store operations and maintaining stock accuracy. This role involves coaching and motivating the sales team to achieve company goals while ensuring adherence to SOPs. Additionally, the supervisor manages inventory controls, merchandising standards, and monthly stock-taking processes.
Responsibilities
- Manage daily cash banking and store expenses
- Conduct monthly stock takes and inventory reporting
- Supervise POS stock transfers and closing
- Maintain VM and merchandising guidelines
- Coach sales team and ensure SOP compliance
Required Skills
- Diploma in Business, Retail, or Marketing
- 1-2 years of supervisory experience
- Retail operations knowledge
- Inventory management skills
- Team leadership and coaching ability
Job Details
Duty and main responsibilities:
- Ensure the daily cash banking and store operation smoothly control on store expenses.
- Conduct stock take for all FOS stores monthly with follow the planning schedule.
- Ensure all stock delivery accurate vs the POS inventory report.
- Ensure the stock transfer transaction in the POS completed by monthly stock closing.
- Ensure all VM and stock merchandising is tidy and follow the guideline.
- Motivate and coaching the sales team in order to achieved company goal.
- Make sure all staffs are follow the SOP and procedure to operate the FOS stores.
Requirements:
- Qualifications: Diploma, Advanced/Higher/Graduate Diploma, or equivalent qualification in Business Administration, Retail Management, Marketing, or related fields. SPM holders with relevant retail supervisory experience are encouraged to apply.
- Experience with at least 1–2 years in a supervisory or team leadership role.
- Experience in retail operations, customer service, inventory management, and staff supervision.
- Experience in home living, furniture, household products, FMCG, or similar retail industries will be an added advantage.