IT Product Executive

Key Responsibilities - Assist Product Managers in gathering and documenting business requirements, user stories, and acceptance criteria. - Coordinate with engineering and design teams to clarify requirements and track feature delivery against sprint or release plans. - Perform basic functional testing and UAT, consolidating feedback from internal stakeholders and users. - Help prepare product release notes, internal FAQs, and training materials for operations, sales, and support teams. - Monitor product metrics, customer feedback, and support tickets to surface issues and opportunities for improvement. - Maintain product documentation, configuration references, and change logs to keep the team and stakeholders aligned. - Support initiatives that enhance customer experience and reduce operational friction. Qualifications & Experience - 0–3 years of experience in Software Engineering, Product Management or related fields (Business Analyst, UX, QA, Operations). - Strong interest in SaaS, tech products, and user-centric problem-solving. - Analytical mindset with ability to interpret data and identify patterns. - Familiarity with agile methodologies and product development concepts. - Strong communication, documentation, and collaboration skills. - Degree in Business, Computer Science, Engineering, or equivalent practical experience. - CSPO, PSPO, or similar certifications are a plus (not mandatory). Personality & Culture Fit - Curious, proactive, and eager to learn the craft of Product Management. - Thrives in fast-paced, cross-functional environments. - Detail-oriented with a bias toward clarity, structure, and follow-through. - Empathetic and customer-focused, consistently seeking to understand real user needs. - Demonstrates ownership, accountability, and readiness to tackle increasingly complex responsibilities. - Maintains an open mindset and a positive, solution-oriented approach.