Retail Sales Assistant
Job Summary
The Retail Sales Assistant is responsible for ensuring high levels of customer satisfaction and meeting sales targets through excellent service. Key duties include greeting customers, providing product recommendations, and performing demonstrations. The role also requires maintaining store presentation and performing daily operational tasks.
Responsibilities
- Provide excellent customer service
- Perform product demonstrations and recommendations
- Maintain store presentation and visual standards
- Achieve sales targets and manage inventory
- Execute daily operational and sales reports
Required Skills
- Retail sales experience
- Strong communication and interpersonal skills
- Customer-focused mindset
- Basic administrative skills
- Minimum SPM/O level or equivalent
Job Details
Responsibilities:
- Ensure high levels of customer satisfaction through excellent sales service.
- Welcome customers by greeting them and assessing customers’ needs.
- Explain, provide appropriate recommendation and perform demonstration on the features of the products to the customers.
- Maintain outstanding store condition and visual merchandising standards.
- Achieve sales target and ensure outlet stock accuracy.
- Perform daily operation tasks such as sales report, stock take, etc.
- Comply to company policies and standard operation procedures.
- To undertake any ad-hoc assignments as and when required.
Requirements:
- Proven working experience in retail sales.
- Strong communication, interpersonal and organizational skills.
- Customer service focus.
- Friendly, self-motivated, confident and sales driven.
- Basic administration skills.
- Minimum SPM/O level or equivalent.