Marketing Intern
Job Summary
We are looking for a proactive and creative Marketing Intern to gain hands-on experience in e-commerce and digital marketing. You will assist in content planning, campaign execution, social media management, and performance tracking. This role provides real-world exposure to e-commerce operations and content production, with potential for full-time employment for high performers.
Responsibilities
- Manage e-commerce platforms and marketplaces
- Assist in customer service and order management
- Support social media activities and content creation
- Coordinate marketing campaigns and live streaming
Required Skills
- Currently pursuing Marketing/Business/Communications degree
- Basic knowledge of social media platforms
- Creative mindset and proactive attitude
- Good communication and teamwork skills
Job Details
Responsibilities:
- Assist in managing and optimizing e-commerce platforms and online marketplaces.
- Assist in customer service operations, including order-related enquiries and issue resolution.
- Support return, exchange, and refund management processes.
- Follow up on customer feedback and help improve customer satisfaction.
- Support daily social media activities across TikTok, Instagram, Facebook, and other platforms.
- Participate in TikTok live streaming sessions, including planning, hosting, and performance monitoring (optional).
- Assist in creating engaging content for social media, advertisements, and marketing campaigns.
- Support photo and video shooting activities for products and promotional content.
- Perform basic photo and video editing for digital marketing purposes.
- Assist in campaign planning, execution, and performance analysis.
- Coordinate with team members to ensure smooth execution of marketing initiatives.
- Monitor market trends, competitors, and customer engagement activities.
Requirements:
- Currently pursuing a Diploma or Degree in Marketing, Business, Mass Communication, Digital Marketing, or related fields.
- Passionate about social media, digital marketing, and content creation.
- Basic knowledge of TikTok, Instagram, Facebook, and e-commerce platforms is an advantage.
- Comfortable appearing on camera and participating in live streaming activities is an advantage (optional).
- Creative, proactive, and willing to learn.
- Good communication and teamwork skills.
Learning Outcomes:
- Hands-on experience in E-Commerce operations and marketplace management.
- Social media marketing and content strategy.
- TikTok Live Streaming planning and execution.
- Product photography and videography.
- Content creation from ideation to publishing.
- Marketing campaign execution from 0 to 10.
- Data analysis and performance tracking for digital marketing activities.