F&B Service Supervisor
Job Summary
The Supervisor is responsible for overseeing daily food and beverage operations, ensuring compliance with safety and hygiene standards. The role involves managing staff, inventory control, and providing excellent customer service. You will assist the manager in maintaining brand standards and achieving operational efficiency.
Responsibilities
- Oversee daily food and dining operations
- Manage staff performance and attendance
- Monitor inventory and stock rotation
- Ensure hygiene and safety compliance
Required Skills
- SPM or equivalent qualification
- Food safety knowledge
- Operational management
- Customer service skills
Job Details
Responsibilities:
- Oversee daily food operations, including food preparation, storage, and dining areas, ensuring compliance with safety and health regulations.
- Provide consistent, efficient, and friendly customer service, handling complaints directly when necessary.
- Assist in managing day-to-day event service operations under the manager’s guidance, maintaining brand standards and achieving profitability.
- Ensure effective stock rotation and maintain inventory levels according to company policies, including equipment storage and usage.
- Follow food and beverage control procedures at all times.
- Monitor and maintain food quality, cooking procedures, hygiene, and sanitation standards.
- Update checklists and weekly inventory records accurately.
- Ensure optimal cleanliness in all areas.
- Maintain proper documentation and departmental compliance with standards.
- Ensure adequate staffing levels at all times.
- Promote high performance, behavior, and professional appearance among staff.
- Deliver high-quality service that exceeds guest expectations through leading by example.
Requirements:
- Minimum SPM or equivalent.
- Able to start work immediately.